知识贝壳
知识贝壳
所属栏目：护理英语沟通技能
I. How to deal with a tense situation among patients?Tip 1: Observe a potentially aggressive situation and try to solve it before things get out of hand.Tip 2: Listen attentively to what the patient or visitor is saying. Then, speak in a quiet but firm to ......（本文共 2132 字 ） [阅读本文] >>